OpenGov Status

All Systems Operational

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Budgeting & Planning Operational

Reporting & Transparency Operational

Financials Operational

Procurement Operational

Tax & Revenue (formerly iGovServices) Operational

Permitting & Licensing Operational

Asset Management (formerly Cartegraph) Operational

Open Data Operational

Community Feedback (formerly Open Town Hall) Operational

OpenGov Help Center Operational

Platform Operational

FTP Operational

Integration Services Operational

OpenGov Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 29, 2025

No incidents reported today.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

All Timeline Events Display "(Non-Mandatory)" Label Regardless of Public Meeting Setting

Resolved - This incident has been resolved.
Oct 24, 13:36 PDT

Update - Our Engineering Team has just deployed a hotfix to resolve this.
Oct 24, 11:03 PDT

Identified - The issue has been identified and a fix is being implemented.
Oct 24, 07:45 PDT

NextGen Reports - Intermittent issues saving and loading filters in Chart & Details type reports

Resolved - This incident has been resolved.
Oct 24, 10:25 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 24, 08:43 PDT

Identified - The issue has been identified and a fix is being implemented.
Oct 24, 08:31 PDT

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

AWS Outage, impacting connectivity and service

Resolved - This incident has been resolved.
Oct 21, 04:06 PDT

Update - All issues have been resolved
Oct 21, 04:05 PDT

Update - We are continuing to monitor for any further issues.
Oct 20, 14:19 PDT

Update - We are continuing to monitor for any further issues.
Oct 20, 14:15 PDT

Update - Users are unable to access Budgets and Reports
Oct 20, 14:11 PDT

Monitoring - AWS Reported a Global Internet Outage in the early morning hours of Monday 10.20. AWS has stated they are applying mitigation steps for recovery. OpenGov will continue to monitor restoration of services.
Oct 20, 09:55 PDT

Oct 20, 2025

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

10/16/25: Permitting & Licensing is inaccessible

Resolved - This incident has been resolved.
Oct 16, 07:03 PDT

Update - We are continuing to monitor for any further issues.
Oct 16, 05:52 PDT

Monitoring - A fix has been implemented, which has been validated in both sides of the Permitting & Licensing Application. We will monitor to ensure site stability throughout the rest of the day.
Oct 16, 05:33 PDT

Identified - The root cause has been identified. Engineering is actively working to resolve this.
Oct 16, 05:10 PDT

Investigating - Retroactive to approximately 7:40am Eastern Time on October 16, 2025:

The Permitting & Licensing Employee Application cannot be accessed without users experiencing an error page. The Public Portal's homepage can be accessed without logging in, but upon logging in users experience an error page.

OpenGov's Engineering team is actively investigating.
Oct 16, 04:55 PDT

Oct 15, 2025

No incidents reported.