Cloudflare Causing Failures Across Opengov Suites

Incident Report for OpenGov

Resolved

This incident has been resolved.
Posted Aug 21, 2025 - 13:13 PDT

Monitoring

Performance has been fully restored.
Posted Aug 21, 2025 - 13:09 PDT

Update

Cloudflare implemented some changes, and we're seeing some improvement.
Posted Aug 21, 2025 - 12:30 PDT

Update

We are continuing to investigate this issue.
Posted Aug 21, 2025 - 12:02 PDT

Investigating

We are currently investigating this issue.
Posted Aug 21, 2025 - 09:30 PDT
This incident affected: Budgeting & Planning, Reporting & Transparency, Financials, Procurement, Tax & Revenue (formerly iGovServices), Permitting & Licensing, Asset Management (formerly Cartegraph), Open Data, Community Feedback (formerly Open Town Hall), and OpenGov Help Center.