Financials | Credit and debit card payments failing in Financials payment processing page

Incident Report for OpenGov

Resolved

Our Dev team has confirmed that the outage affecting our service has been resolved. The issue was caused by an outage at our partner, Payroc, which was traced to a faulty system update on their end. That update has since been retracted.

If you continue to experience any issues, please let us know so we can investigate. Thank you for your patience.
Posted Oct 12, 2026 - 09:53 PDT

Investigating

We are currently investigating this issue.
Posted Oct 12, 2026 - 07:06 PDT
This incident affected: Financials.