Procurement & Contract Management l Certificate of Insurance Autofill Not Extracting Coverage Details

Incident Report for OpenGov

Investigating

We’re aware of an issue where the Autofill option (powered by OG Assist) can’t pull coverage details from uploaded Certificates of Insurance. The documents still upload and show in the preview as expected. Our team is investigating. Until this is resolved, you can enter coverage details by hand.

Posted Oct 20, 2026 - 07:03 PDT

This incident affects: Procurement.