Tax & Revenue |

Incident Report for OpenGov

Investigating

Some users receive an error when attempting to submit full payments through the Online Payment Portal. Our team is actively investigating and working toward a resolution.
In the meantime, you can unblock your constituents by following these steps:
1. Select Settings from the top navigation menu
2. Select Organization Profile
3. Under the Customer Payment Portal section, toggle "Allow Customer Partial Payments" to On

Posted May 20, 2026 - 10:39 PDT

This incident affects: Tax & Revenue (formerly iGovServices).