EAM GIS Sync Failures

Incident Report for OpenGov

Resolved

This incident has been resolved.
Posted Apr 01, 2026 - 07:42 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 01, 2026 - 04:28 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 31, 2026 - 08:43 PDT

Investigating

We are currently investigating GIS sync failures impacting all customers.
Posted Mar 31, 2026 - 08:17 PDT
This incident affected: Asset Management (formerly Cartegraph).