{
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    "url": "https://www.opengovstatus.com"
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  "incidents": [{"name":"Enterprise Asset Management","status":"scheduled","created_at":"2026-09-15T15:28:38.271-07:00","updated_at":"2026-09-16T14:58:27.779-07:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/x1k0v6mh8kc8","scheduled_for":"2026-09-16T18:00:00.000-07:00","scheduled_until":"2026-09-16T19:00:00.000-07:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-15T15:28:38.263-07:00","reminder_intervals":null,"id":"m9lsh7cgcb1l","page_id":"z132vgt74pff","incident_updates":[{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-09-16T14:58:27.774-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T14:58:27.774-07:00","display_at":"2026-09-16T14:58:27.774-07:00","deliver_notifications":false,"tweet_id":null,"id":"tnvcfkdfd3sc","incident_id":"m9lsh7cgcb1l","custom_tweet":null,"affected_components":[{"code":"6922st03c317","name":"Asset Management (formerly Cartegraph)","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will be performing scheduled maintenance to support an upcoming Enterprise Asset Management release that will start rolling out on Tuesday, September 15, 2026, at 6:00:00 PM Pacific Daylight Time.\n\nThe downtime is estimated to be 5 minutes.","created_at":"2026-09-15T15:28:38.350-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T15:28:38.350-07:00","display_at":"2026-09-15T15:28:38.350-07:00","deliver_notifications":false,"tweet_id":null,"id":"z3pj5mrnz6x4","incident_id":"m9lsh7cgcb1l","custom_tweet":null,"affected_components":[{"code":"6922st03c317","name":"Asset Management (formerly Cartegraph)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"degraded_performance","name":"Asset Management (formerly Cartegraph)","created_at":"2023-01-19T13:33:10.427-08:00","updated_at":"2026-10-01T18:47:19.953-07:00","position":7,"description":null,"showcase":false,"start_date":"2023-01-19T00:00:00.000-08:00","id":"6922st03c317","page_id":"z132vgt74pff","group_id":null}]},{"name":"Budgeting \u0026 Performance - Notification emails contain a incorrect Subject Line.","status":"identified","created_at":"2026-10-02T06:51:54.499-07:00","updated_at":"2026-10-02T06:52:20.626-07:00","monitoring_at":null,"resolved_at":null,"impact":"major","shortlink":"https://stspg.io/zg3h10lrgk89","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-02T06:51:54.487-07:00","reminder_intervals":null,"id":"6y71rd5b7y9w","page_id":"z132vgt74pff","incident_updates":[{"status":"identified","body":"Between September 29, 2026 and October 1, 2026, when a status change in proposals was made, notification emails were sent to customers using the incorrect subject line.  All email subject lines contained:   City of Alamogordo - Proposal Status Changed.\n\nEngineering \u0026 Security teams have confirmed that impacted customers did not have links to other entity data exposed.  This defect only relates to the incorrect subject line in the email.  The engineering team has identified a fix and this will be deployed today.","created_at":"2026-10-02T06:51:54.647-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-02T06:51:54.647-07:00","display_at":"2026-10-02T06:51:54.647-07:00","deliver_notifications":true,"tweet_id":null,"id":"wgfstcz0201x","incident_id":"6y71rd5b7y9w","custom_tweet":null,"affected_components":[{"code":"j9m6c7drk3t1","name":"Budgeting \u0026 Performance","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"degraded_performance","name":"Budgeting \u0026 Performance","created_at":"2022-03-15T02:15:00.276-07:00","updated_at":"2026-10-02T06:51:54.570-07:00","position":1,"description":"BnP, R\u0026T, Open Data","showcase":false,"start_date":"2022-03-15T00:00:00.000-07:00","id":"j9m6c7drk3t1","page_id":"z132vgt74pff","group_id":null}]},{"name":"Tax \u0026 Revenue Scheduled Release Maintenance","status":"completed","created_at":"2026-10-01T05:26:47.626-07:00","updated_at":"2026-10-01T23:00:08.177-07:00","monitoring_at":null,"resolved_at":"2026-10-01T23:00:08.052-07:00","impact":"maintenance","shortlink":"https://stspg.io/bsw13pzfgf15","scheduled_for":"2026-10-01T21:00:00.000-07:00","scheduled_until":"2026-10-01T23:00:00.000-07:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-01T20:00:07.633-07:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-01T05:26:47.617-07:00","reminder_intervals":null,"id":"trdh3rcs6lnt","page_id":"z132vgt74pff","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-01T23:00:08.052-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T23:00:08.052-07:00","display_at":"2026-10-01T23:00:08.052-07:00","deliver_notifications":true,"tweet_id":null,"id":"2wpbtgtrtn6c","incident_id":"trdh3rcs6lnt","custom_tweet":null,"affected_components":[{"code":"8bxt5nnkjqvb","name":"Tax \u0026 Revenue (formerly iGovServices)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-01T21:00:08.774-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T21:00:08.774-07:00","display_at":"2026-10-01T21:00:08.774-07:00","deliver_notifications":true,"tweet_id":null,"id":"gk9gvjhz4t1t","incident_id":"trdh3rcs6lnt","custom_tweet":null,"affected_components":[{"code":"8bxt5nnkjqvb","name":"Tax \u0026 Revenue (formerly iGovServices)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-01T20:00:07.360-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T20:00:07.360-07:00","display_at":"2026-10-01T20:00:07.360-07:00","deliver_notifications":true,"tweet_id":null,"id":"xn7m9r10j3wm","incident_id":"trdh3rcs6lnt","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing scheduled maintenance to support an upcoming Tax \u0026 Revenue release on Sunday, October 4, 2026, from 9:00 PM to 11:00  PM PST. \n\nDuring this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.","created_at":"2026-10-01T05:26:47.753-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T05:26:47.753-07:00","display_at":"2026-10-01T05:26:47.753-07:00","deliver_notifications":true,"tweet_id":null,"id":"vzwhxbfnlmqn","incident_id":"trdh3rcs6lnt","custom_tweet":null,"affected_components":[{"code":"8bxt5nnkjqvb","name":"Tax \u0026 Revenue (formerly iGovServices)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Tax \u0026 Revenue (formerly iGovServices)","created_at":"2024-07-03T17:17:46.314-07:00","updated_at":"2026-10-01T23:00:07.840-07:00","position":5,"description":null,"showcase":false,"start_date":"2024-07-03T00:00:00.000-07:00","id":"8bxt5nnkjqvb","page_id":"z132vgt74pff","group_id":null}]},{"name":"Enterprise Asset Management: User layers overwritten when switching to New UI during user impersonation","status":"identified","created_at":"2026-10-01T18:47:19.901-07:00","updated_at":"2026-10-01T18:47:20.018-07:00","monitoring_at":null,"resolved_at":null,"impact":"minor","shortlink":"https://stspg.io/9348gyjz1vqh","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-01T18:47:19.893-07:00","reminder_intervals":null,"id":"nd4q8kw9s333","page_id":"z132vgt74pff","incident_updates":[{"status":"identified","body":"We have identified a behavior in Enterprise Asset Management affecting administrators who use User Administration \u003e Sign in a User to impersonate another user.\n\nIf an administrator switches to New UI while impersonating a user, that user's saved layers are replaced with the administrator's own layers. This change persists after the impersonation session ends and cannot currently be reversed through the application. Impersonation sessions that remain entirely in Classic are not affected.\n\nTo prevent this issue, administrators should not switch to New UI while impersonating another user. Remain in Classic for the entire impersonation session, and use \"Sign In as Me\" to return to your own account before switching to New UI.\n\nUsers whose layers have already been affected will need to recreate them. Our team is actively working on a fix, and we will provide an update as soon as more information is available. If you believe your users have been affected, please contact OpenGov Support.","created_at":"2026-10-01T18:47:20.015-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T18:47:20.015-07:00","display_at":"2026-10-01T18:47:20.015-07:00","deliver_notifications":true,"tweet_id":null,"id":"t59xb32ls71r","incident_id":"nd4q8kw9s333","custom_tweet":null,"affected_components":[{"code":"6922st03c317","name":"Asset Management (formerly Cartegraph)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"degraded_performance","name":"Asset Management (formerly Cartegraph)","created_at":"2023-01-19T13:33:10.427-08:00","updated_at":"2026-10-01T18:47:19.953-07:00","position":7,"description":null,"showcase":false,"start_date":"2023-01-19T00:00:00.000-08:00","id":"6922st03c317","page_id":"z132vgt74pff","group_id":null}]},{"name":"Procurement \u0026 Contract Management l Users are unable to add recipients to the \"Who to Notify\" list when setting up contract notifications.","status":"investigating","created_at":"2026-10-01T12:37:21.599-07:00","updated_at":"2026-10-01T12:37:21.713-07:00","monitoring_at":null,"resolved_at":null,"impact":"major","shortlink":"https://stspg.io/wg0njtsgjf1k","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-01T12:37:21.587-07:00","reminder_intervals":null,"id":"fc7wznzkql5f","page_id":"z132vgt74pff","incident_updates":[{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-10-01T12:37:21.710-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T12:37:21.710-07:00","display_at":"2026-10-01T12:37:21.710-07:00","deliver_notifications":true,"tweet_id":null,"id":"6mj0hsjb83g1","incident_id":"fc7wznzkql5f","custom_tweet":null,"affected_components":[{"code":"6f7gq1x8vq40","name":"Procurement","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"partial_outage","name":"Procurement","created_at":"2022-03-15T02:17:07.879-07:00","updated_at":"2026-10-01T12:37:21.650-07:00","position":4,"description":null,"showcase":false,"start_date":"2022-03-15T00:00:00.000-07:00","id":"6f7gq1x8vq40","page_id":"z132vgt74pff","group_id":null}]},{"name":"Enterprise Asset Management  | Scheduled Release Maintenance","status":"completed","created_at":"2026-09-11T12:03:37.030-07:00","updated_at":"2026-09-25T21:30:12.227-07:00","monitoring_at":null,"resolved_at":"2026-09-25T21:30:12.146-07:00","impact":"maintenance","shortlink":"https://stspg.io/9jz2wsmt6b9t","scheduled_for":"2026-09-25T18:00:00.000-07:00","scheduled_until":"2026-09-25T21:30:00.000-07:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-25T17:00:31.643-07:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-11T12:03:37.023-07:00","reminder_intervals":null,"id":"38rskpx928q0","page_id":"z132vgt74pff","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-25T21:30:12.146-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-25T21:30:12.146-07:00","display_at":"2026-09-25T21:30:12.146-07:00","deliver_notifications":true,"tweet_id":null,"id":"gprfv2qbxd3b","incident_id":"38rskpx928q0","custom_tweet":null,"affected_components":[{"code":"6922st03c317","name":"Asset Management (formerly Cartegraph)","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-25T18:00:08.308-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-25T18:00:08.308-07:00","display_at":"2026-09-25T18:00:08.308-07:00","deliver_notifications":true,"tweet_id":null,"id":"hp0yd2wbt53c","incident_id":"38rskpx928q0","custom_tweet":null,"affected_components":[{"code":"6922st03c317","name":"Asset Management (formerly Cartegraph)","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-25T17:00:31.121-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-25T17:00:31.121-07:00","display_at":"2026-09-25T17:00:31.121-07:00","deliver_notifications":true,"tweet_id":null,"id":"zc1zx4m9fx3j","incident_id":"38rskpx928q0","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing scheduled maintenance to support an upcoming Enterprise Asset Management release that will start rolling out on Friday, September 25, 2026, at 6:00:00 PM Pacific Daylight Time.\n\nThe downtime is estimated to be 15 minutes.","created_at":"2026-09-11T12:03:37.091-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-11T12:03:37.091-07:00","display_at":"2026-09-11T12:03:37.091-07:00","deliver_notifications":true,"tweet_id":null,"id":"qsbb6rk1jzfg","incident_id":"38rskpx928q0","custom_tweet":null,"affected_components":[{"code":"6922st03c317","name":"Asset Management (formerly Cartegraph)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"degraded_performance","name":"Asset Management (formerly 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Procurement","status":"resolved","created_at":"2026-09-24T13:04:21.418-07:00","updated_at":"2026-09-25T04:31:48.576-07:00","monitoring_at":null,"resolved_at":"2026-09-25T04:31:48.557-07:00","impact":"major","shortlink":"https://stspg.io/zk7nb938cbpj","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-24T13:04:21.409-07:00","reminder_intervals":null,"id":"qkwt91gh52vm","page_id":"z132vgt74pff","incident_updates":[{"status":"resolved","body":"This incident has been 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}